PRIVACY POLICY

Effective Date: 1/3/2023

This Privacy Policy (“Policy”) describes how Lloyd Michaels (“we”, “us” or “our”) collects, uses, and discloses personal information when you visit our website located at https://www.lloydmichaels.com.au/ (the “Website”). This Policy also outlines your rights and choices regarding your personal information and how you can contact us.

1. INFORMATION WE COLLECT

1.1. Personal Information: We may collect certain personal information that can identify you directly or indirectly. The types of personal information we may collect include:

• Contact information (e.g., name, email address, phone number)
• Professional information (e.g., job title, company name)
• Financial information (e.g., payment details)
• Login credentials (e.g., username, password)
• Communications and interactions with us (e.g., emails, messages)

1.2. Non-Personal Information: We may also collect non-personal information automatically when you access or use our Website. This information may include your IP address, browser type, operating system, referring URLs, and other technical information.

2. USE OF INFORMATION

2.1. We use the collected personal information to:

• Provide and maintain our services, products, and Website functionality
• Respond to your inquiries, requests, and customer service needs
• Process transactions and fulfill orders
• Communicate with you about updates, offers, and promotional materials
• Customise and improve our Website, services, and user experience
  Ensure the security and integrity of our Website and protect against fraud or abuse
• Comply with legal obligations and enforce our terms and policies

2.2. We may combine personal information with non-personal information or aggregate data for various purposes, including analytics, research, and improvement of our products and services.

3. SHARING AND DISCLOSURE OF INFORMATION

3.1. We may share your personal information in the following circumstances:

• With our affiliates, subsidiaries, and third-party service providers who assist us in delivering our services and operating the Website
• With third-party partners and vendors to offer you products, services, or promotions
• In response to a legal request or law enforcement, if required by applicable laws or regulations
  To protect our rights, property, and safety, or the rights, property, and safety of others
• With your consent or at your direction

3.2. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. COOKIES AND TRACKING TECHNOLOGIES

4.1. We may use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with our Website. This helps us analyse trends, administer the Website, and improve your user experience.

4.2. You have the option to disable or reject cookies through your browser settings, but doing so may affect certain features or functionality of our Website.

5. DATA RETENTION AND SECURITY

5.1. We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

5.2. We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. YOUR RIGHTS AND CHOICES

6.1. You have certain rights regarding your personal information, subject to applicable laws. These rights may include:

• Access, correct, or update your personal information
• Object to or restrict the processing of your personal information
• Request deletion of your personal information
• Withdraw your consent, if we rely on your consent for processing
• Opt-out of receiving marketing communications

6.2. To exercise your rights or if you have any questions or concerns about our privacy practices, please contact us using the information provided in Section 8.

7. CHILDREN’S PRIVACY

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child without parental consent, please contact us, and we will promptly remove the information.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

lloydmichaels.com.au/contact-us

CHANGES TO THIS POLICY

We reserve the right to modify this Privacy Policy at any time. Any updates or changes will be posted on our Website with the revised effective date. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your information.

By using our Website, you signify your acceptance of this Privacy Policy.